Veterinary Practice Manager of Specialty Services Greenville, South Carolina

Fetch Specialty & Emergency Veterinary Centers is seeking a dedicated and experienced Veterinary Practice Manager to oversee our Specialty Services teams. As a privately-owned emergency and specialty veterinary hospital, we pride ourselves on providing advanced and specialized veterinary services to our clients and referring veterinarians. Our mission is to offer high-quality care to pets in need, and we are looking for a veterinary professional who shares our passion for animals and excellence in veterinary care.

As the Practice Manager of Specialty Services, you will be responsible for overseeing the daily operations of our Internal Medicine, Surgery, and Oncology departments. This includes managing multiple teams of veterinary specialists and technicians, coordinating schedules, ensuring quality control, and maintaining excellent client and referring veterinarian relationships. You will play a key role in working directly with our leadership team, developing and implementing strategies to grow the specialty services department and enhance our reputation in the industry.

Our ideal candidate is a highly organized and motivated individual with a strong background in veterinary management. You should have a deep understanding of veterinary specialty services, and a strong knowledge base and skillset in veterinary medicine. Excellent communication and leadership skills are essential for this role, as you will be collaborating with various teams.

At Fetch, we value a positive and supportive work environment where team members can thrive and continue to develop their skills. As a family-owned practice, we prioritize the well-being of our employees and foster a sense of community and personal growth.

If you are passionate about providing top-notch veterinary care and have the skills to lead a dynamic specialty services department, we would love to hear from you.

Responsibilities

• Manage the day-to-day operations of the specialty services department, including scheduling, staffing, and resource allocation.
• Collaborate with veterinary specialists, technicians, and support staff to ensure excellent patient care and customer service.
• Direct hands on work alongside team members includes regularly scheduled "on the floor" responsibilities.
• Boost engagement and energize your teams by running efficient and purposeful team meetings.
• Develop and implement strategies to enhance the reputation and growth of the specialty services departments.
• Oversee the training and development of staff members to ensure adherence to standards and policies.
• Establish and maintain strong relationships with clients and referring veterinarians, providing exceptional customer service and addressing any concerns.
• Maintain accurate records and ensure compliance with all regulatory requirements.